Terms and Conditions

These Terms and Conditions govern the use of the services offered by Efritech Systems (“selltins.com”) on the selltins website (the “Website”). Please read these Terms and Conditions and the Privacy Policy (the “Privacy Policy”) carefully before using Selltins.com’s services or its website.

Your use of Efritech system services or its website constitutes your acceptance of and agreement to all of the terms and conditions in these Terms and Conditions and the Privacy Policy, and your confirmation that you are either at least eighteen (18) years of age or under the supervision of a parent or legal guardian who is at least eighteen (18) years of age.

Use Of Website

By using Selltins.com’s website, you confirm that you are either at least 18 years of age or are using the website under the supervision of a parent or legal guardian who is at least eighteen (18) years of age.

We grant you a non-transferable and revocable license to use the website, under the Terms and Conditions described, for the purpose of shopping for items sold on the website. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted to use the website without notice to you.

Some services and features on the website may require registration or subscription. Should you choose to register or subscribe for such services or features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.

User Account

You are the sole authorised user of any account you create with Selltins.com and are entirely responsible for all activities that occur under such account.

You are responsible for maintaining the confidentiality of any account name you create as well as any password associated with such account. You agree to immediately notify us of any suspected or actual unauthorised use of your account and/or password.

By providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that Selltins.com may deem fit to send you.  At any point, you may request us to discontinue sending you such information.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

If Selltins.com believes that there is likely to be a breach of security or misuse of the Selltins.com website, we may require you to change your password or we may suspend your account.

Within reason, Selltins.com may suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.

Selltins.com shall not be responsible or liable in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with these Terms and Conditions.

User Submissions

The Selltins.com website may allow the submission of various kinds of communication in the form of comments, reviews, photographs, videos, comments and other communication by users of the website.

All such submissions will be considered non-confidential and will be available for Selltins.com to use as it deems fit in any medium and in any territory globally.

All users of the Selltins.com website hereby agree not to submit material that: (i) is copyrighted, subject to privacy or publicity rights or otherwise subject to third party proprietary rights unless you are the owner of such rights or have permission from the owner to submit the material; (ii) is unlawful, illegal, obscene, harassing, defamatory, libelous, treasonable, pornographic, hateful, racially, religiously or ethnically offensive or is otherwise inappropriate; (iii) could damage the reputation of Selltins.com or any third party; or (iv) impersonates another person. Selltins.com reserves the right to remove any submission at its discretion and not least if the submission breaches any of the above listed terms.

Selltins.com does not endorse submissions made on its website and Selltins.com disclaims any liability in connection with any submission. You accept that by accessing Selltins.com’s website you may be exposed to submissions that may be offensive, inaccurate or distasteful, and you hereby waive any legal rights or claims you may have against Selltins.com in relation to this.

Website Content And Pricing

While care is taken to ensure the content published by Selltins.com on its website, including but not limited to product images, product names, product descriptions, product functionalities, product uses, product ingredients and prices, is accurate and complete, errors may occur and you hereby agree that Selltins.com will not be liable in any way for such content.

Though content may be the same, depending on item version, images on the site may differ slightly from actual item. Also, prices of items that need to be weighed (e.g. fruits, vegetables, meat, cheese) may be guide prices or approximated to enable you make a buying decision. However, you will only be billed for the actual weight purchased; any difference in guide to actual price wil be credited to/debited from your Selltins.com wallet as the case may be. The actual price of weighed items will be stated on your receipt.

In line with this, Selltins.com reserves the right to refuse or cancel any order if the order contains item(s) that are mispriced or contain incorrect, inaccurate or incomplete content.

Order Acceptance And Cancellation

Selltins.com reserves the sole right to determine which orders to accept and process as well as the right to cancel any order at its own discretion. However, Selltins.com will ensure that the cancellation of any order is communicated.

Orders Including Alcoholic Drinks

Alcoholic drinks may only be purchased by individuals who are at least eighteen (18) years of age. By purchasing such products on the Selltins.com website, you confirm that: (i) you are at least eighteen (18) years of age; and (ii) if requested, you will provide legitimate and legally recognised identification confirming your age to the driver upon delivery of your order (iii) you accept that failure to provide such identification may result in Selltins.com and its employees or agents refusing to deliver your order (iv) you accept that Selltins.com and its employees or agents reserve the right not to fulfil delivery of your order if there is any doubt that the identification provided by you is illegitimate, fake or falsified in any way.

Third Party Websites

Selltins.com may provide web links to websites owned or operated by third parties. Selltins.com does not endorse the content or any products or services available on such websites and is not responsible for such content. Your connection to any other websites from the Selltins.com website is at your own risk.

Use Of Material

Unless otherwise stated, all rights to all materials, content, layout, images, text and design of this website are proprietary to Selltins.com. Users of this website may browse the website and may download material displayed on the website for non-commercial, lawful, personal use only, provided all copyright and other proprietary notices contained on the material so downloaded are retained and such information is not modified, copied or posted on any networked computer or broadcast in any media. All other copying, reproduction, posting on any other website, republication, downloading, uploading, encoding, modification, translation, public performance or display, distribution or transmission of any portion of this website, or the making of any derivative works from this Website, is prohibited without the express permission of Selltins.com.

Trademarks And Copyrights

This website is owned, controlled and operated by Selltins.com. All material on this website, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us or provided us permission to use such material.

The material on the Selltins.com website may be used by you for personal, non-commercial purposes. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of Selltins.com, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

Territorial Use

Selltins.com offers no guarantee that items on the Selltins.com website are appropriate or available for use in locations outside Nigeria, and accessing the Selltins.com website from territories where its contents are illegal or unlawful is prohibited and done at the user’s risk. Ultimately, the user is responsible for ensuring that accessing or using the Selltins.com website is done in accordance with applicable local laws.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria and any disputes will be decided by Nigerian courts.

Limitation Of Liability

You agree that Selltins.com shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from or in connection to use of Selltins.com’s services or website. In no event shall Selltins.com’s total liability to you exceed the amount paid by you to Selltins.com.

Indemnity

You hereby indemnify and hold harmless Selltins.com, its owners, licensees, affiliates, subsidiaries and their respective officers, directors, agents, and employees, against any losses, claims, actions, costs, damages, penalties, fines and expenses including attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions, Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

Termination

At Selltins.com’s discretion and without prior notice to you, Selltins.com may suspend or terminate your access to the Selltins.com website

Upon any termination of your access to the website, you shall immediately cease all access to and use of the Selltins.com website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of the website in whole or in part.

If you are dissatisfied with the website or with any terms, conditions, rules, policies, guidelines, or practices of Selltins.com in operating the website, your sole and exclusive remedy is to discontinue using the website.

Delivery Windows

For your convenience, we offer a number of windows in which we expect to deliver your order. At checkout, you may select your preferred window. By selecting a delivery window, you commit to being available for the full duration of the selected delivery window.

While we make every effort to deliver within your selected delivery window, ultimately, the delivery windows are a guide and we are not bound to deliver within the stipulated windows. In the event that there is a delay, where possible, you may be notified in advance. That said, the majority of our customers’ orders are delivered within their chosen delivery window and it is always our goal to achieve this. Beyond the delivery window selected at checkout, we are unable to accept requests for deliveries at specific times.

If you are unavailable at the first delivery attempt, you will bear the cost of re-delivery of your order. You will also bear the cost of any items (including perishable items) that go bad, get damaged, expire or become no longer fit for purpose as a result of your unavailability for delivery.

Communicating With You During Order Processing

While processing your order, we may need to contact you to discuss the availability of items in your order or price adjustments. We require your response within 15 minutes of us contacting you via phone call, SMS, email, or any other messaging service about any replacements or price changes in your order, otherwise, we may deliver only the actual items ordered without including any suggested replacements. At checkout, we may ask for your preferred mode of us communicating with you – we may, however, contact you via other means if you are unreachable on your preferred communication channel.

Access To Your Delivery Location

We always endeavour to deliver your order directly to your address, however if access to your location is limited due to a dilapidated road, severe traffic, flooding, road blocks, civil unrest or any other encumbrances, then we will require you to notify us in advance and also to meet the delivery driver at a more accessible location. Failure to notify us of any such issues may result in a delay and/or rescheduling of your delivery or a cancellation of your order.

Access Within Your Building

Our delivery drivers are very happy to carry your order to your doorstep and even into your home, if you want them to. If your building has an elevator, the drivers will bring the order to any floor you’re on. If, however, the building has no elevator, your order will be delivered to the ground floor.

Meeting Our Delivery Driver

In order to enable our delivery drivers effect timely deliveries, they are mandated to wait for a maximum of 5 minutes for each customer to receive their orders from them. After contacting a customer and the customer is either unresponsive or fails to show up after 5 minutes, the driver may leave the delivery location. If you are unreachable at the point of delivery, your order may be rescheduled at an additional cost. We will accept no liability for perishable or other items that are damaged due to the wait time or rescheduling of delivery.

Cancellations

When we receive customer orders, they may not be processed immediately and may only be processed on the day of delivery. Once an order has been paid for, Selltins.com may be unable to accept a cancellation of the order if that order is already being processed. This, however, does not affect your rights to a refund in the event that an incorrect or damaged item is delivered.

Returns

If Selltins.com delivers an incorrect or damaged item (damage that has been caused by us), we will happily replace the item but has to shipped to us. For us to replace such items, customers will need to notify the delivery driver of their observation at the point of delivery. Once customers have taken delivery of their order, they take ownership of the products in the order and Selltins.com may be unable to accept any returns. For this reason, we ask customers to carefully check and confirm the accuracy of their order with the delivery driver. Selltins.com will not accept returns for products that have no material damage to them. Products that are materially intact but whose packaging may have scratches, peels, tearing, dents, discolouration, rust, or any other aesthetic impairment that does not affect the taste, functionality or integrity of the actual product may not be accepted by Selltins.com as a return.

Refunds

Selltins.com automatically processes refunds to customers’ Selltins.com wallet. On request, refunds may be processed to customers’ bank accounts. Any refunds due to you will be processed within 24 hours of you providing your complete account details.

Brands And Logos & Gifs

The images and the gifs are for demonstration purpose only. The products may arrive with different logo and brand or without logo and brand at all depending on the availability of our stock.

 

Treatment Of Our Employee

Selltins.com employees and agents always strive to please customers and often go to extra lengths to ensure customers are fully satisfied with the service. We expect that our customers will accord the same courtesy and respect to all our employees and agents they may engage with via email, over the phone or in person. Our employees and agents mean a lot to us and without them, we will not be able to provide the level of service we offer our customers. So, while we will be patient with customers, we will not tolerate any written, verbal or physical abuse to our employees and agents. Any breach of this by a customer or their representative may result in our refusal to fulfill the customer’s order. In such an instance, if the products in the customer’s order have already been processed and paid for, we may decide not to deliver the order, and, instead require the customer to pick up the order at a location of our choosing. If, however, the order has not been processed, we may process a refund after deducting relevant bank, transactional and operational charges and costs Selltins.com may have incurred. Selltins.com reserves the right to report any incidence of abuse to the appropriate law enforcement authorities.

Contact Us